What Are General Troubleshooting Steps for the Washing Machine?

If you’re experiencing issues with the washing machine in your unit, please try these common troubleshooting tips first:

• Washing machine won't start: If the washing machine won't start, check the power source, circuit breaker, and door latch to make sure everything is functioning properly.
  
  
• Washing machine won't fill with water: If the washing machine won't fill with water, check the water supply and make sure the valve is turned on. Also, check the inlet screen for any debris or blockages.
  
  
• Washing machine won't drain: If the washing machine won't drain, check the drain hose for kinks or blockages and make sure it's properly connected to the standpipe or sink.
  
  
• Washing machine is vibrating excessively: If the washing machine is vibrating excessively, make sure it's level and that the load is balanced. If the appliance is new and the cylinder is moving, it can mean that the screws were not removed.
  
  
• Clothes aren't getting cleaned: If clothes aren't getting cleaned, check the water temperature, detergent, and spin speed settings. Make sure that the washing machine is loaded correctly and that the drum is not obstructed.
  
  
• Leaking washing machine: If the washing machine is leaking, check the door gasket, water inlet, and pump seal for any cracks or damage.

If you are still experiencing issues, please create a Help Request through our Member's Portal or your Habyt App. We are committed to providing you with the best possible customer support experience.