What Do I Do If My Room is Without Electricity?

If the electricity outage affects the whole apartment, please refer to the article here. 

If the outage is only affecting your room, please follow these steps:

• Open the fuse box and make sure all the corresponding switches for the room are in the same position. 
• If not, carefully push it back into the active position. Most of the time it is installed in the hallway of the flat. 
• Check whether all electricity sources (wall sockets and light switches) are working. This will help determine if a switch or outlet is defective. 
• One reason for a power failure can be a defective appliance. When you have located it, please disconnect it from the power supply.

If you are still experiencing issues, please create a Help Request through our Member's Portal.